Privacy Policy

General

This website, training.tranquilpreneur.com, is operated by Laura Rozenburga, trading as Tranquilpreneur (VAT Registration No. LV04029012768), a self-employed individual based in Latvia, European Union ("we", "our", "us").

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable laws of the Republic of Latvia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with this website and its associated services.

If you have any questions regarding this policy, please contact us at [email protected].

1. Information We Collect

We may collect the following personal information:

• First name and email address (submitted via opt-in forms)
• Booking information submitted through our scheduling system
• Responses to any pre-qualification questions
• Technical data including IP address, browser type, device type, and website interaction data collected automatically via tracking tools

2. How We Collect Information

We collect information when you:

• Submit an opt-in form to access training content
• Book a strategy session through our scheduling system
• Subscribe to our newsletter
• Browse or interact with this website
• Interact with our advertising on third-party platforms
• Interact with our ManyChat messenger flows or chat automations

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data on the following legal bases:

• Consent — when you voluntarily submit your information via our forms or opt-in to our email list
• Legitimate interests — for website analytics, improving our services, and communicating with people who have expressed interest in our content
• Contractual necessity — where processing is required to deliver services you have requested

4. How We Use Your Information

We use your personal data to:

• Deliver access to training content and educational materials
• Confirm and manage strategy session bookings
• Send follow-up email communications related to your inquiry or registration
• Send our weekly newsletter where you have subscribed
• Improve website performance and advertising effectiveness
• Comply with legal obligations

5. Tracking Technologies

We use the following tracking and analytics tools on this website:

• Meta Pixel (Facebook/Instagram) — to measure advertising performance and retarget visitors on Meta platforms
• Google Analytics — to understand website usage and visitor behaviour
• TikTok Pixel — to measure advertising performance and retarget visitors on TikTok
• LinkedIn Insight Tag — to measure advertising performance and retarget visitors on LinkedIn

These tools may set cookies on your device and collect information about your browsing behaviour. Where required by law, we will obtain your consent before activating non-essential tracking tools.

6. Artificial Intelligence Tools

We use artificial intelligence tools to assist with content creation, business operations, and service delivery. These tools may process general inputs but are not used to make automated decisions about individual users. No personal data submitted through our forms is directly fed into AI systems for processing without appropriate safeguards in place.

7. Third-Party Service Providers

We use trusted third-party providers to operate our business. These providers may process or store personal data on our behalf:

• MailerLite — email marketing and subscriber management
• Calendly — appointment scheduling
• Systeme.io — training delivery and course hosting
• Netlify — website hosting
• ManyChat — messenger and chat-based marketing automation
• Meta Platforms — advertising services
• Google — analytics and advertising services
• TikTok — advertising services
• LinkedIn — advertising services

Some of these providers are based outside the European Union. Where personal data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements (such as Standard Contractual Clauses).

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Email subscribers may unsubscribe at any time using the link provided in every email. Booking data is retained for a reasonable period following the session.

9. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija) at www.dvi.gov.lv.

10. Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version will always be available at training.tranquilpreneur.com/privacy-policy. We encourage you to review this page periodically.